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Welcome to the August 2020 Newsletter
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Welcome to the WST newsletter and month six of ‘is this really the new normal?’ If blistering summer sunshine usually means students are sitting exams somewhere (not this year!) then a bright, warm, wet, humid day can only mean it must be August in Ireland. (Oops.. Had to close the window as the rain … Read more. |
In this instalment of Remote Working Stories, we meet Shelly Power, currently in the Engineering and Architecture College Office, two weeks after her August 4 launch of the new exceptional change of grade process. Shelly ran this ‘tight timelines’ project alongside Karen McHugh and John O’Connor from Assessment and Bronwyn O’Callaghan and Emma Hurley from … Read more. |
By Megan O’Neill, Team Lead, UCD Careers Network. Since the closure of all universities in Ireland in mid-March, UCD Careers Network has like other units on campus been propelled into a new way of working. Without much notice or time to prepare, processes and operations had to be quickly adapted. We were chartering unknown territory, but one thing that was … Read more. |
By Gregori Meakin – College of Arts & Humanities Desk. Many of us in early lockdown may have found use for things from the backs of kitchen cupboards, forgotten cans of caviar, exotic fruits in tins and jars. So too with our work practices, once confronted with our abnormally new normal, the novel virus has forced us to seek novel … Read more. |
By Maryann Kelly, Systems Biology Ireland. On February 5, 2020, a group of four from Systems Biology Ireland (SBI) began our Agile LEAN Yellow Belt project with a full day workshop on the UCD Campus. Our group included Maryann Kelly, Susan Yeates, Jessica Ralston and Shauna Byrne, all operations and administrative staff members in SBI. We decided to go for … Read more. |
Ahead of the new academic year when everything work-wise is both familiar and constantly changing, we wanted to take time to reflect on how we, as a University, have transitioned business to the ‘distributed office' and capture a picture of how our tasks and processes are being managed within this new model. Why the distributed … Read more. |
By Sarah Butler, Curriculum Team, UCD Registry. This Summer, my team were faced with the task of figuring out how to best gather information from Schools and Colleges during the busy registration preparation period while working remotely. What we wanted was to reduce paperwork and make the process as smooth as possible for all those involved. We felt that an … Read more. |
By Dr Niamh Nestor, Student Adviser, UCD School of Veterinary Medicine. Before the campus closure in March, a group of Vet staff members used to meet every Wednesday morning at 8am in one of the rooms in the Vet School to do a thirty-minute yoga session. We were very lucky to have been supported in this both by UCD Sport and … Read more. |
By Iseult Ó Síocháin, Senior Project Officer, UCD Registry. Like everything else these days, the Project Managers CoP moved online for its recent meet up in early June. The session was ably facilitated by Lisa Padden (Access & Lifelong Learning) and had two main contributors. Olga Murdoch (UCD Agile) spoke about training she recently undertook in the Agile PM methodology. … Read more. |
The USM project has been live now since September 2018. In the last two years we have worked with over 200 staff across 40+ offices, bringing together their insights, experiences, and shared purposes to achieve a common goal – consistent delivery of high quality service. This September marks the launch of Phase 3 of the … Read more. |
Thanks to everyone who attended this year's remote-working version of our annual Work Smarter Together Summer School on 14th to 16th July. We were delighted with the attendance - 95 people attended overall with 140 individual session registrations - with some even logging in during their holiday! If you missed the event, here's a recap … Read more. |
The Unified Support Model has now been active (and growing!) for two years. During this time we have always tried to take a step back to acknowledge the progress we have made, the relationships and connections we have formed with the USM community, and to celebrate your successes. We have found ourselves more inclined to … Read more. |
On Wednesday 15 July we ran a session looking at Re(Evaluating) Remit in the New Normal. During this session we brought colleagues from across the University together to - reflect on what has happened and highlight what worked well. avoid repeating what didn't work by acknowledging it. actively decide to continue that 'what works'. We … Read more. |
In previous WST Newsletters we wrote about how we had started using Microsoft Teams to support service delivery continuity across the offices operating the Unified Support Model, and gave you an introduction to the Remote Working Group. After almost 24 weeks of working from our kitchens, bedrooms and living rooms, we have a pretty clear … Read more. |
Hot on the heels of the WST Summer School we are delighted to let you know that WST’s annual October event will be running on Thursday 22 October from 11am – 13pm. Make sure to save the date in your calendar! As always, you can expect engaging talks from our invited speakers. The full line-up … Read more. |
From March this year all our training has been delivered online and has been well received by the UCD staff and faculty who have attended. With the next couple of months being a very busy time for most of you preparing for a return to campus and trimester one, we are holding off on delivering … Read more. |
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