Category: Newsletter November 2017
By Irene Rose and Annette Patchett A desire to make orientation a great experience for in-coming students is what our Programme Orientation Community of Practice members have in common. Since we started up in...
By Olga Murdoch, Agile Lead When it comes to the UCD Programme Development, Approval and Review Framework (PDARF) process, the institutional demand for change was quite low level – people had come to accept...
By Nuria Corcoran Upcoming Training: Fundamentals of Lean for UCD 04 December 1/2 day session course full Yellow Belt 16 January Full day session spaces available Yellow Belt 17 January Full day session spaces...
By Michael Sinnott, Director of Agile How do you leverage the support and encouragement UCD provides when you are looking to make the changes you see would be helpful in your area? On 23...
By Michael Sinnott, Director of Agile As anyone knows who has ever put together a plan to spend money for some good reason or other, there are three ways spending goes – you spend...
By Michael Sinnott, Director of Agile Before we start… ‘customer’ I always want to make sure we are clear on what we mean by ‘customer’… and in what context we use this word. The...