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Welcome to the August 2021 Newsletter

Welcome to the August 2021 Newsletter

There is a fog out my window this morning and the church I can usually see in sharp profile is just a grey shape looming in the grey.  The start of the new academic year feels a bit like that – a term is emerging out of the mists but bits of it are …

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Remote Working Stories: Dr Nuria Garcia Ordiales, School of Mathematics and Statistics

Remote Working Stories: Dr Nuria Garcia Ordiales

Coffees, Corridors and Common Rooms.. This is the fifth in our sequence of ‘remote working stories’.  We began in May 2020, just after the lock down started, looking at how colleagues deal with the challenges COVID has posed.  Today our guest is Dr Nuria Garcia Ordiales, School Manager of the School of Mathematics and …

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Orientation update

Orientation update

By Jason Masterson, UCD Student Services, Emma Caron, UCD Registry and Aisling O'Grady, Student Advisers The UCD Orientation team were delighted to take part in the WST Summer School in July which provided an opportunity for colleagues across the campus to compare and contrast their Orientation plans, particularly for Stage 2 students. 

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Student Desk - Return to Campus

Student Desk - Return to Campus

By Catherine McDonnell and the Student Desk Team The start of term is an intense time for all of us across campus as we get ready to greet our new students and welcome back the returning cohort.  Here on the Student Desk in UCD Registry is no different.  Preparation for a September 2021 return to campus was done from our …

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IT Support Hub - the changing face of support in IT Services

IT Support Hub - the changing face of support in IT Services

By Caroline Hackman, Customer Service Team Leader Back in the early 1990’s, email was the new thing.  Not everyone had one and it was even a bit of a status symbol and IT Services adopted this technology to provide a new mechanism for customer support.  While IT Services have changed models, ITSM tools and restructured support teams over the years, …

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MENU – our journey so far

MENU – our journey so far

By Licia Carlesi, MENU Committee Member For those who might be unfamiliar with the Multicultural Employee Network at UCD (MENU), here's a short video introduction.   We’d love to have your company at one of our upcoming events – read on for more!  …

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How UCD Alumni Relations engaged with their community in Lockdown

How UCD Alumni Relations engaged with their community in Lockdown

By Michelle Power, Sierra Bower and Ria Flom, UCD Alumni Relations As a result of the Covid-19 pandemic, and the challenges it presented our team connecting with our audience of almost 300,000 alumni, UCD Alumni Relations sought new and meaningful ways to engage with our alumni community. Here are three campaigns that we ran last year which helped us achieve …

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URMAN and the All Island Research Excellence Network (AIREN)

URMAN and the All Island Research Excellence Network (AIREN)

By Aidan McElwaine, Research Programmes Team and Caroline Treacey, College Research & Innovation Manager, UCD College of Engineering & Architecture I’d like to expand on this exciting initiative which was briefly highlighted in the May edition of the WST Newsletter. As you know, URMAN (UCD Research Managers and Administrators Network) is a Community of Practice with over 160 members across UCD, which runs …

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Putting the Focus on People - Experience Mapping and Agile Project Management in Digital Transformation

Putting the Focus on People - Experience Mapping and Agile Project Management in Digital Transformation

You may remember that last year, I chatted with Josephine about the Student Experience Mapping project for the November edition of the WST Newsletter. I am back to talk experience mapping again, but this time in the context of the digital transformation element of UCD’s Rising to the Future. At the start of 2021, a …

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Writing for the Web with LinkedIn Learning

Writing for the Web with LinkedIn Learning

Inspired by the talk given by Joyce McLoughlin, Licia Carlesi and Sara Jones on LinkedIn Learning at the March Work Smarter Together Event, training was arranged on the topic of Writing for the Web to take place over four weeks in June and July. Here’s what we learned!  We asked for volunteers from the …

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USM Project - Phase 3 update

USM Project - Phase 3 update

Phase 3 of the USM Project happened in a time of upheaval due to the global pandemic and the quick turnaround to remote working. For this reason, the project and related rollouts to new areas looked a little different over the past 18 months than previous phases. 

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Lean HE Ireland Update – the 23 June 2021 event

Lean HE Ireland Update – the 23 June 2021 event

We had a great session on 23 June 2021 for the inaugural Lean HE Ireland event with over 90 attendees from across the seven institutions - UCC, DCU, UL, QUB, TU Dublin, University of Ulster, and UCD - including 20 from UCD. The theme of “Starting, Connecting, Sharing” …

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WST Summer School: a look back

WST Summer School: a look back

Our annual Work Smarter Together Summer School took place online from 13th to 15th July for the second year in a row - we're all looking forward to  2022 being the year we get to see our colleagues in person at an event. 

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Save the Date for the next WST event: 20th October 2021

Save the Date for the next WST event: 20th October 2021

By Josephine Aylward, UCD Agile Our next Work Smarter Together event is fast approaching - join us on Wednesday October 20th. 

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Read archived WST Newsletters

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