Work Smarter Together Newsletter

Welcome to the May 2020 Newsletter

Welcome to Week 11 in the Big Brother House… sorry, my bedroom… rather, my home office… eh, my remote working facility. We are in the ‘new normal’ now, though what an unfamiliar, unpredictable and uncertain version of normality it is. Have you had that Zoom experience where the other person on the line suddenly seems to be listening to your …

Remote Working Stories – Elaine Hickey from UCD Estate Services

With the campus in Belfield now largely inhabited by locals out for their lockdown exercise, what about the people who are not there? How is remote working… working? I caught up with Elaine Hickey, Facilities Manager in Estate Services, to hear how she and her Room Allocations team, busy with the University timetable, manage. We …

UCD Purl Jam pandemic crafting

At UCD Purl Jam, we really wanted to keep our craft meet-ups going during the lockdown, and they continue to be a vital weekly source of comfort, solace and stress-relief as well as joy, friendship, connection, and, of course, good chats for us all. Zoom has been the …

#UCDEarth virtual Walks and Talks

The Earth Institute have regular events that are very popular with researchers across UCD. Our main event is a weekly coffee morning which features a short research presentation from a UCD academic. Every year we also run events around Earth Day in April. This usually involve campus walks where we ask UCD experts to …

WST's newest Smart Cards you must see

We are truly inspired by how our UCD colleagues come together (virtually) to embrace the new normal. Take a moment to check out the Work Smarter Together Smart Cards gallery to see how your fellow colleagues have been innovating. Check what Catherine Mc Donnell and Shannon Ellison (UCD Student Desk) did to introduce a new …

Getting the doing done during lockdown- USM Remote Working Group

In the last WST Newsletter we wrote about how we had started using Microsoft Teams to support service delivery continuity across the offices operating the Unified Support Model. One of the many challenges we are dealing with now is making sure that we know what we need to know when we need …

Mark your calendar for Work Smarter Together Summer School in July 2020

Join us for a great opportunity to network and learn new skills at the Work Smarter Together virtual Summer School events via Zoom. There will be a mixture of Lean training, workshops, drop in sessions and networking events. The full line-up will be announced in June so keep an eye on the WST website and …

How UCD Student Desk use Hangouts to chat with students?

For support queries between students and Student Desk Instructions for Students Go to https://hangouts.google.com/ and login with your UCD email details Click Message Add the student desk email address studentdesk@ucd.ie. You may get a message about the domain, ignore. Send a request and we’ll reply as soon as we can between …

Using Mural and the LDJ for workshopping in the 'new normal'

We are always looking for good tools to use to help working in the ‘new normal’ and this piece is about a way of working together – the Lightning Decision Jam – and the technology that makes it – Mural. Key point If you have been involved in any work in UCD Agile’s Belfield home …

UCD Agile's Lean resources

Many of us will be working from home for many weeks to come due to Covid-19. We moved our services and training online to support UCD colleagues during these restrictions. In addition, we put together a designated Resources page (http://www.ucd.ie/agile/resources/) on the UCD Agile website with a list of useful Lean resources and online tools. …

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