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Welcome to the November 2017 Newsletter 

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Welcome

Welcome

By Michael Sinnott, Director of Agile

November greetings from the Work Smarter Together Community of Practice.  This is our third newsletter since the launch of the CoPs in May. 

We have also had a summer School and an October cluster of CoP meetings so it has been a busy year since Work Smarter Together 2017 in March. Happy Christmas.  OK, …

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WST Spotlight

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Smarter Furniture Reuse in UCD

Smarter Furniture Reuse in UCD

By Olga Murdoch, Agile Lead

The furniture reuse programme is part of a bigger scheme within UCD Estate Services to divert furniture from landfill. To reduce the carbon footprint of UCD and reduce the costs incurred by buying new furniture, the objective of this scheme is to maximise the reuse, repurpose (and fixing) and recycling of furniture while minimising the …

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Community news

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‘Leveraging your institution’s support’ - the October CoP Event

‘Leveraging your institution’s support’ - the October CoP Event

By Michael Sinnott, Director of Agile

How do you leverage the support and encouragement UCD provides when you are looking to make the changes you see would be helpful in your area? On 23 October ninety of us from across the campus had the pleasure of hosting John Maxwell, of the NTMA, and Sean Paul Teeling, of the UCD School …

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'Person-Centred Culture of Care' key message from 5th Annual Mater Lean Symposium

'Person-Centred Culture of Care' key message from 5th Annual Mater Lean Symposium

By Nuria Corcoran

The 5th Annual Lean Symposium - Lean Six Sigma for Person-Centred Culture of Care -  took place on 23rd November and showcased successful examples of “Person Centred” process changes delivered in the Mater Hospital over the past 12 months. The delegates present in the Catherine McAuley Centre were addressed by Simon Harris TD, Minister for Health with the …

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Agile Training Survey October 2017

Agile Training Survey October 2017

So you do some Agile training – then what?  This is what we asked our 216 colleagues from across the campus who had taken part in one of our three Lean Six Sigma training courses between March 2017 and April 2017. Read more.

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Continuous Improvement

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Wishing the December 2017 Green Belt Group a successful project journey

Wishing the December 2017 Green Belt Group a successful project journey

By Nuria Corcoran

Two new and two continuing Green Belt projects are due to start their Green Belt training with SQT in December.  As part of the training the participants will learn to successfully launch a Lean Six Sigma Green Belt Project.  UCD Finance, UCD Registry and UCD College of Social Sciences and Law will be represented at the training. …

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Research Underspend - the story of a Green Belt project

Research Underspend - the story of a Green Belt project

By Michael Sinnott, Director of Agile

As anyone knows who has ever put together a plan to spend money for some good reason or other, there are three ways spending goes – you spend exactly what you planned to spend, you run the risk of spending more, or you underspend. Getting your planning exactly right is a great skill – …

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Lean improvements for UCD's curriculum support

Lean improvements for UCD's curriculum support

By Olga Murdoch, Agile Lead

When it comes to the UCD Programme Development, Approval and Review Framework (PDARF) process, the institutional demand for change was quite low level - people had come to accept the inefficiencies of the paper based forms. The Curriculum team in UCD Registry newly took over the PDARF process and faced a steep learning curve, but …

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Communities of practice

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Programme Orientation Community of Practice (CoP)

Programme Orientation Community of Practice (CoP)

By Irene Rose and Annette Patchett

A desire to make orientation a great experience for in-coming students is what our Programme Orientation Community of Practice members have in common. Since we started up in May 2017 our workshops have been attended by more than fifty academics, administrative and support staff involved with both undergraduate and postgraduate programme orientation across the …

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CoP - UCD PA Network

CoP - UCD PA Network

By Maureen Quinn, Sinead Kelly, Sinead McNally, Catherine Ryan

The UCD PA Network was launched on Friday 20 October to provide support, share information and explore opportunities to develop as a group and individually. Our primary goal is to create a strong, supportive network and recognition of us as a group within the UCD community.  It is an opportunity to review our …

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Upcoming events

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Agile Training

Agile Training

By Nuria Corcoran

Upcoming Training: Fundamentals of Lean for UCD  04 December 1/2 day session course full Yellow Belt 16 January Full day session spaces available Yellow Belt 17 January Full day session spaces available Fundamentals of Lean for UCD 18 January 1/2 day session spaces available.

Check out your Agile Training Records on Infohub, all Agile training courses you …

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Save the Date - Work Smarter Together Event - 20 February 2018

Save the Date - Work Smarter Together Event - 20 February 2018

By Nuria Corcoran

After a very successful event in October we are planning a follow on event on February 20th.  Our attendee survey asked for project examples from UCD so the session will have a UCD focus. Our very active Communities of Practice will also be holding events on the February 22nd so keep an eye out for details on …

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Tools and templates

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Using a SIPOC to get to know your process

Using a SIPOC to get to know your process

By Olga Murdoch, Agile Lead

What is the tool used for? A SIPOC is a diagram with five columns that serves as a high-level illustration of a process and its' scope.  SIPOC is an abbreviation of: Suppliers, Inputs, Process, Outputs, Customers. These headings provide a template for defining a process at the start of a project. A SIPOC is best …

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What is Kano Analysis?

What is Kano Analysis?

By Michael Sinnott, Director of Agile

Before we start… ‘customer’ I always want to make sure we are clear on what we mean by ‘customer’. A customer is someone whose needs you understand, and in relation to which you understand what you have to offer, and it is in the dialogue between what they need and what you have to …

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