Chatbot / Newsletter / September 2023 / WST 2023 / WST Summer School 2023
· by Ciaran Bryan · 20 Sep, 2023
In UCD Agile, we are constantly on the lookout for innovative ways to enhance our ways of working, to continually improve, and provide more value to the staff that we support. Recently, in preparing...
Newsletter December 2022 / Technology / USM
· by Ciaran Bryan · 14 Dec, 2022
The Unified Support Model (USM) team has an important role that involves working closely with colleagues across the university to support, enable and drive a consistent quality of service. Recently however, the USM team...
CoP Skills / CoPs / Excel Problem Solvers CoP / Newsletter September 2022
· by Ciaran Bryan · 29 Sep, 2022
In this article I describe the lessons I have learned from establishing a new Community of Practice, the Excel Problem Solvers Group. The Excel Problem Solvers Group is a group of colleagues who share...