Process Mapping 101
By Olga Murdoch, Agile Lead. What is the tool used for? “What is a process?” I hear you ask… A process is a series of actions taken to achieve a desired result. A process...

How to stories offer practical experiences of the techniques used to deliver successful projects. If you have a story you would like us to share get in touch at agile@ucd.ie.
By Olga Murdoch, Agile Lead. What is the tool used for? “What is a process?” I hear you ask… A process is a series of actions taken to achieve a desired result. A process...
By Olga Murdoch, Agile Lead. What is the tool used for? The 5 Why’s is a very simple technique to help you get to the root cause of a problem so that you can...
By Olga Murdoch, Agile Lead. What is the tool used for? TIMWOODS is waste – it is an acronym that provides us with a framework for finding all the wasteful steps in our processes...
By Olga Murdoch, Agile Lead. What is the tool used for? A fishbone diagram is used when you want to find out what is causing a problem that you are experiencing. It is most...