Unified Support Model Showcase – Video Launch
By Amy McDonald, USM Rollout Team The Unified Support Model has now been active (and growing!) for two years. During this time we have always tried to take a step back to acknowledge the...
Author: UCD Agile
Welcome to the August Newsletter
By Michael Sinnott, Director of Agile Welcome to the WST newsletter and month six of ‘is this really the new normal?’ If blistering summer sunshine usually means students are sitting exams somewhere (not this...
Agile Training Update
By Olga Murdoch, UCD Agile From March this year all our training has been delivered online and has been well received by the UCD staff and faculty who have attended. With the next couple...
USM Remote Working Group Update
By Amy McDonald, USM Rollout Team In previous WST Newsletters we wrote about how we had started using Microsoft Teams to support service delivery continuity across the offices operating the Unified Support Model, and...
Save the date for the next WST Event – 22 October 2020
By Josephine Aylward, UCD Agile Hot on the heels of the WST Summer School we are delighted to let you know that WST’s annual October event will be running on Thursday 22 October from...
Embracing Online Working: Three Ways UCD Careers Network Discovered Hidden Opportunities
By Megan O’Neill, Team Lead, UCD Careers Network Since the closure of all universities in Ireland in mid-March, UCD Careers Network has like other units on campus been propelled into a new way of...
Becoming a Lean Practitioner during COVID-19 – Systems Biology Ireland (SBI)
By Maryann Kelly, Systems Biology Ireland On February 5, 2020, a group of four from Systems Biology Ireland (SBI) began our Agile LEAN Yellow Belt project with a full day workshop on the UCD...
A story about community, ideas and what’s in the back of your pantry
By Gregori Meakin – College of Arts & Humanities Desk Many of us in early lockdown may have found use for things from the backs of kitchen cupboards, forgotten cans of caviar, exotic fruits...
WST Summer School – here’s what happened
By Josephine Aylward, UCD Agile Thanks to everyone who attended this year’s remote-working version of our annual Work Smarter Together Summer School on 14th to 16th July. We were delighted with the attendance –...
Remote Working Stories: Shelly Power, Engineering and Architecture College Office
By Michael Sinnott, UCD Agile In this instalment of Remote Working Stories, we meet Shelly Power, currently in the Engineering and Architecture College Office, two weeks after her August 4 launch of the new...
Project Managers Community of Practice Update
By Iseult Ó Síocháin, Senior Project Officer, UCD Registry Like everything else these days, the Project Managers CoP moved online for its recent meet up in early June. The session was ably facilitated by...
USM Phase 3 Launch
By Amy McDonald, USM Rollout Team The USM project has been live now since September 2018. In the last two years we have worked with over 200 staff across 40+ offices, bringing together their...
Working Smarter to manage ‘change requests’ remotely
By Sarah Butler, Curriculum Team, UCD Registry This Summer, my team were faced with the task of figuring out how to best gather information from Schools and Colleges during the busy registration preparation period...
Working in the ‘Distributed Office’ – Survey Results
By Amy McDonald, USM Rollout Team Ahead of the new academic year when everything work-wise is both familiar and constantly changing, we wanted to take time to reflect on how we, as a University, have...
Discover WST Summer School 2020 line-up and book your tickets now
This year’s Work Smarter Together Summer School is taking place on 14th, 15th and 16th July 2020! We are very excited to reveal this year’s line-up below. Due to high demand we have added...
Getting the doing done during lockdown- USM Remote Working Group
By Amy McDonald and Jeremy Britton, UCD Agile In the last WST Newsletter we wrote about how we had started using Microsoft Teams to support service delivery continuity across the offices operating the Unified...
How UCD Student Desk use Hangouts to chat with students?
By Catherine Mc Donnell, UCD Registry – Administrative Services For support queries between students and Student Desk Instructions for Students Go to https://hangouts.google.com/ and login with your UCD email details Click Message Add the...
Remote Working Stories – Elaine Hickey from UCD Estate Services
By Michael Sinnott, UCD Agile With the campus in Belfield now largely inhabited by locals out for their lockdown exercise, what about the people who are not there? How is remote working… working? I...
#UCDEarth virtual Walks and Talks
By Caitriona Devery, UCD Earth Institute The Earth Institute have regular events that are very popular with researchers across UCD. Our main event is a weekly coffee morning which features a short research presentation...
UCD Agile’s Lean resources
By Bernadeta Kieromin, UCD Agile Many of us will be working from home for many weeks to come due to Covid-19. We moved our services and training online to support UCD colleagues during these...