WST Summer School 2021: Sessions and resources
This year’s Work Smarter Together Summer School took place on 13th, 14th and 15th July 2021. We were delighted to welcome so many of our colleagues to the 15 sessions. You’ll find links to...
Author: Olga Murdoch
My WST21 Experience: Jean Lynch
By Jean Lynch, Counsellor, Student Counselling Services When the Work Smarter Together (WST21) invitation arrived in my inbox at the start of the year, I almost consigned it to the Trash as I have...
WST21: Work smart while being apart
WST21 aims to deliver a week of events that will bring you, the UCD community, together to hear from each other as well as some guest speakers about what it takes to “work smart...
Using Microsoft Teams for Ad-hoc Query Resolution
What needs does this meet? Sharing information; Ad-hoc query resolution; Keeping in touch; Collaborating remotely. How long will it take to set up? 10 minutes How long before I start to see the value?...
Student Experience Mapping @ WST February 2020
At WST February 2020, I will be taking the floor to talk about Student Experience Mapping. There is already lots of information available so you can go to the UCD Agile website to find...
Using a CTQ-Tree to understand ‘customer’ requirements
By Olga Murdoch, UCD Agile What is a CTQ Tree used for? CTQ stands for Critical to Quality. CTQs then, are the critical requirements your customers have of you, your business, your process. CTQs...
Seeing UCD through the eyes of our students – to improve our students’ experience
By Olga Murdoch, UCD Agile There is no doubt that staff and faculty in UCD have great empathy and understanding for our students, but have you ever wondered how closely the student perspective on...
What is a Rapid Improvement Event?
By Olga Murdoch, UCD Agile An RIE is an approach to project delivery that enables effective and efficient multi-domain collaboration, decision-making and action through direct involvement of key stakeholders in the process. An RIE...
Agile Project Management – What I learned and what you can expect
By Olga Murdoch, UCD Agile I have often found myself needing to explain the difference between UCD Agile and Agile Project Management. As explained here, the Agile in UCD Agile is a reference to...
Welcome to the December 2018 Newsletter
By Michael Sinnott, Director of Agile Welcome to the December 2018 WST newsletter and all the very best for the holiday seasons ahead. Time flies and we find ourselves about to enter the last...
