Facilitating Meetings for Engaged Communities of Practice
This article is aimed at anyone who finds themselves with the responsibility to run a CoP meeting, perhaps for the first time. If this is you, read on for some practical hints and tips....
Author: Olga Murdoch
WST March 2022: Lineup and Registration
This event took place from 10:30am -12:00pm on 14 March 2022. Click this link for the event recording Following on from the success of Work smart while being apart in March 2021 and Getting...
WST Summer School 2021: Sessions and resources
This year’s Work Smarter Together Summer School took place on 13th, 14th and 15th July 2021. We were delighted to welcome so many of our colleagues to the 15 sessions. You’ll find links to...
My WST21 Experience: Jean Lynch
By Jean Lynch, Counsellor, Student Counselling Services When the Work Smarter Together (WST21) invitation arrived in my inbox at the start of the year, I almost consigned it to the Trash as I have...
WST21: Work smart while being apart
WST21 aims to deliver a week of events that will bring you, the UCD community, together to hear from each other as well as some guest speakers about what it takes to “work smart...
Using Microsoft Teams for Ad-hoc Query Resolution
What needs does this meet? Sharing information; Ad-hoc query resolution; Keeping in touch; Collaborating remotely. How long will it take to set up? 10 minutes How long before I start to see the value?...
Student Experience Mapping @ WST February 2020
At WST February 2020, I will be taking the floor to talk about Student Experience Mapping. There is already lots of information available so you can go to the UCD Agile website to find...
Using a CTQ-Tree to understand ‘customer’ requirements
By Olga Murdoch, UCD Agile What is a CTQ Tree used for? CTQ stands for Critical to Quality. CTQs then, are the critical requirements your customers have of you, your business, your process. CTQs...
Seeing UCD through the eyes of our students – to improve our students’ experience
By Olga Murdoch, UCD Agile There is no doubt that staff and faculty in UCD have great empathy and understanding for our students, but have you ever wondered how closely the student perspective on...
What is a Rapid Improvement Event?
By Olga Murdoch, UCD Agile An RIE is an approach to project delivery that enables effective and efficient multi-domain collaboration, decision-making and action through direct involvement of key stakeholders in the process. An RIE...
